Sankra Payments, Limits and Payout Times

Withdrawal Limits by VIP Level

At sankra casino online your withdrawal limits rise with your VIP level, which we calculate from your activity over the 90 calendar days before each request, including your deposit-to-withdrawal ratio and the bonuses you have received. Level 1 allows £500 per day and £7,000 per month, while Level 5 raises this to £1,500 per day and £20,000 per month.

You may hold up to 3 pending withdrawals at any one time, and we pay each one within 3 business days. For the full picture of bonuses, games and the limits that apply, see our complete overview.

Deposit and Withdrawal Methods at Sankra

We accept Visa, Mastercard, bank transfer and e-wallets for both deposits and withdrawals. E-wallet deposits and payouts clear almost instantly, while card transactions take longer because your bank has to process them. You will find the same methods waiting at the cashier the moment you sign in to your account.

How we pay your withdrawals

Wherever possible we return your money to the same method you used to deposit, though we may pay via a different system when that method cannot receive a payout. Card withdrawals are paid as refunds to your card up to the total amount you deposited by card, and anything above that is sent by another route. Player-to-player transfers between accounts are not permitted.

You can keep up to 3 withdrawal requests pending at the same time, and we handle each in turn within 3 business days. Your money sits in dedicated client bank accounts held separately from our own funds, which is why it stays protected in the event of insolvency.

Processing Times, Fees and Currencies

We process every withdrawal within 3 business days of your request, and within 3 business days of the previous payout when you have withdrawals queued. Our finance department works from 06:00 to 17:00 GMT, Monday to Friday, so a request made over the weekend waits until Monday before it enters the queue.

Each deposit must be wagered at least once before you withdraw. If you request a payout without meeting this 1x requirement, your winnings may be cancelled and we keep a fee of 10% of your last deposit, with a minimum of 0.50 GBP, rising to 15% when you deposited by bank card or bank transfer. It is worth understanding how wagering works alongside our deposit bonuses before you play.

We handle balances in GBP, PLN, CHF, HUF, CZK, DKK and CAD, and set minimum and maximum deposits at our discretion. Refunds are not generally given; where one applies you must ask within 24 hours of the transaction and we reply within 10 business days. An account with no login for 180 days becomes inactive, and we then apply a 5 GBP monthly admin fee until the balance reaches zero.